Volunteer FAQ


Can I bring my friends or volunteer as a group?

Yes, you’re welcome to volunteer as a group with friends, family or workmates. Just be sure to register every member of your group with us. 


What time should I arrive at the site?

You should aim to arrive 5 minutes before the start of your shift, so you have enough time to sign in, meet your team and get orientated.


What should I bring on the day?

• Sunscreen
• Sunglasses and hat
• Drinking water 
• Wet weather gear
• Closed-toe shoes.
• Plenty of yellow to wear.

Please leave large bags and valuables at home as most sites won’t have a safe place to store them. Unfortunately, we can’t accept responsibility for any lost or stolen items.


Do I get a Daffodil Day t-shirt?

We love our volunteers, but to help us focus on saving those hard-earned dollars and making sure as many as possible go towards cancer prevention, treatment and research, you’ll need to wear something of your own on the day. Dig out, or borrow, as much yellow as you can!


What should I do if I’m running late, or can’t make it?

We understand life doesn’t always go to plan, so if you do have a problem on the day, please contact your State or Territory Cancer Council office to let them know as soon as possible, or call the number in your final confirmation email. 


What happens if it rains?

Daffodil Day goes ahead rain or shine, but if things are looking dicey, we’ll do our best to move sites undercover. Please bring a wet weather jacket, emergency poncho or umbrella, just in case.


Do I need to bank the money?

Nope. Your team leader will take care of banking for you, so be sure to follow their instructions.


Who do I meet at the site?

Every site has a team leader who’ll brief you. Some locations, like train stations, will also have their own staff who’ll need to give you a brief induction. You’ll also be asked to sign in, when you’ll be given an ID sticker which you’ll need to wear all day. It shows supporters that you’re official volunteer. Just be sure to remove it/hide it when you take a break and return it to your team leader at the end of the day. 


Can I go off on my own?

As tempting as it may be to try out a new area, you should only wander off if your site leader says it’s ok to do so. All volunteers should use the buddy system, work in pairs and stick together at all times. It’s not just safer, it’s more fun.


What if I can’t answer a question about cancer?

Don’t worry. While it’s important to know how Cancer Council uses funds raised, we don’t expect you to be an expert on all our work. If you don’t know the answer to a supporter’s question, feel free to give them the number of our Cancer Information and Support line – 13 11 20.