Frequently Asked Questions
Do I have to fundraise on a certain date?
Daffodil Day officially falls on 31 August 2023, but you can fundraise anytime until the end of August.
Why do I need to register?
We ask you to register so that we can provide you with resources, tips and tricks to make sure your fundraising is successful, including your Letter of Authority to Fundraise for Cancer Council.
What support do I get from Cancer Council?
Once you register, you’ll be able to access all the online resources you need to start fundraising. We’ll also be in touch regularly via email and SMS with fundraising tips and information on where your funds go and the difference your fundraising is making. If you need any help, you can contact our events team on 1300 65 65 85.
I’ve forgotten my username and/or password, what should I do?
If you’re trying to log in but you can't remember your password, click on the 'Forgot password?' link on the log in screen. Enter your email address and we’ll send you a link to reset your password.
Where does my fundraising money go?
Every dollar raised through your Daffodil Day fundraising goes towards life-saving cancer research conducted and funded by Cancer Council. For more information on the ways your donations make a difference to those impacted by cancer click here.
How do I promote my fundraising?
Ask for support via email or SMS, share your fundraising page on social media, or pop a poster up in your workplace or community club (you’ll find these online here). If you’re fundraising in your workplace, ask if you can advertise on your internal communications channels or add to your email signature.
How do I ask people for donations?
The number one reason why people donate to charities is because they were asked – so don’t be afraid of asking! Tell your supporters why the cause is important to you and remind them that every dollar counts – every dollar will go towards cancer research and creating a brighter, cancer free future for all Australians (find out more here). Many workplaces also offer dollar matching, so it’s worth asking your boss if this is something they will do.
How do I update the message on my fundraising page or change my page name?
Your page name can be changed within your fundraising hub, under the ‘Edit My Page’ section. Your page message can also be updated in the ‘Edit My Page’ section, in your blog area. Log in to your fundraising hub here.
How do I upload photos to my fundraising page?
Log in to your fundraising hub and under ‘Edit My Page’ add a new image to your gallery. Also make sure to update your profile picture, so your friends recognise your fundraiser when they donate!
How do I share my page on Facebook?
When you are logged into your fundraising hub or viewing your fundraising page, simply click on the share button and select Facebook. Alternatively, you can copy and paste your fundraising page URL into an email or onto a Facebook post.
I shared my fundraising page on Facebook and it prompted me to add a donate button, should I use this?
We would advise you don’t use the Facebook donate button. As donations via Facebook are managed by a third party, we are unfortunately unable to track the funds you raise on Facebook. This means that any donations made using the Facebook donate button will not appear on your fundraising page or be added to your total fundraising amount.
What is my personal QR code and how can it be used to get donations?
Once you have registered, you will be provided with a unique QR code that can be used to make cashless payments if you hold a fundraising event.
Once you login to your fundraising hub, under ‘Share and Invite’, there’s the option to download and print your QR code to display at your fundraiser.
Attendees will be able to simply scan the QR code using the camera on their phones and be taken directly to your online fundraising page to donate - without worrying about cash!
How do I bank my funds?
The easiest way to bank the funds you raise is to login online. Alternatively, contact our fundraising team on 1300 65 65 85 team for other options.
How do I add offline funds to my fundraising page?
You can do this on your fundraising hub, under ‘My Donations’. Login here.
Please note that any funds deposited in person at a bank, via bank transfer, or using BPAY will not automatically appear on your page. Please call 1300 65 65 85 for any queries.
Where can I get a Letter of Authority to fundraise?
If you have misplaced your Letter of Authority or require a copy, you can find this in your fundraising hub here.
Can I use the Cancer Council logo on my own promotional materials?
Contact our events team on 1300 65 65 85 to enquire about using the Cancer Council logo.
Can I have a speaker/Cancer Council representative at my fundraiser?
Please get in touch with your local Cancer Council office.
Can I purchase fresh daffodils for Daffodil Day this year?
To find out if fresh daffodils are available in your area visit your state or territory get involved page.
Can I volunteer to sell fresh daffodils and Daffodil Day merchandise in my local community this year?
Can I pre-purchase bulk fresh Daffodils to sell at my workplace/school/community hall etc?
How can I find out more information?
Contact us anytime Mon-Fri 9am-5pm on 1300 65 65 85.